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Frequently Asked Questions

  1. Does Contacts America charge a membership fee? Tax?
    Absolutely not! You don't need to join a "membership club" to do business with Contacts America! And because contact lenses are a prescription product, there is no sales tax. Order online or co...
  2. How do I update my Account Profile?
    Editing your Contacts America account is quick and easy. Step 1 – Sign in to your Account Step 2 – Select the Information you need to update Edit Account Informatio...
  3. Customer Feedback
    Contacts America strives to maintain the highest level of customer service by keeping careful track of all of our customer's comments and concerns. Below is a sampling of what some of our cus...
  4. Can I purchase one brand of contact lens if I have a prescription for another?
    Unfortunately, not. Contact lenses come in different sizes and must be fit to your eye by an Optometrist or Ophthalmologist. As a replacement center, we can only sell you contact lenses th...