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Frequently Asked Questions

  1. Does Contacts America charge a membership fee? Tax?
    Absolutely not! You don't need to join a "membership club" to do business with Contacts America! And because contact lenses are a prescription product, there is no sales tax. Order online or co...
  2. Refer a Friend!
    Referring friends and colleagues to us is simple and easy. You refer someone to the site by sending them an e-mail containing a link to the site or by having them enter your e-mail address...
  3. Do your customer service representatives work on sales commission?
    No, at Contacts America, we select our customer service professionals for their people skills, not for their sales skills. "No Sales Commission" means no pressure when you order your conta...
  4. Referral Terms and Conditions
    Making Referrals Everyone who is a registered customer of Contacts America is eligible for the Referral Program. You become a referrer of Contacts America when you send your...
  5. Terms & Conditions of Use
    The use of this site is governed by the Terms and Conditions of Use set forth below and elsewhere on the site as indicated. For terms governing shipping, returns and payment, please refer to o...