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Frequently Asked Questions
- Refer a Friend!
Referring friends and colleagues to us is simple and easy. You refer someone to the site by sending them an e-mail containing a link to the site or by having them enter your e-mail address... - What is a Referral Program?
Contacts America offers you a reward for every friend or colleague that you refer to our site. In return for telling them about the advantages in ordering from Contacts America you will re... - Privacy Policy
Our store maintains a strong commitment to your privacy. Contacts America considers the responsible use of personal information to be a critical element in enabling the Internet to reach its ... - How do I order a product?
At the top of every page on our site you will find three easy to use navigational dropdowns which will allow you to locate lenses by Lens Name, Manufacturer Name, or Lens Type. Simply browse... - What if my package is damaged when I receive it?
At Contacts America we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your eye doctor's prescription. Each pair will arrive seale... - Will my optical insurance plan pay for the lenses?
Every insurance plan is different. If your plan covers replacement contact lenses, please submit the paperwork (packing slip) you receive with your lenses along with your proof of purchase... - Money Back Guarantee
At we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your eye doctor's prescription. Each pair ... - What information is important on my prescription?
In order to purchase contact lenses online you need: The name of your eye doctor Yout Prescription information Your prescription needs to include your Rx information, expi... - Terms & Conditions of Use
The use of this site is governed by the Terms and Conditions of Use set forth below and elsewhere on the site as indicated. For terms governing shipping, returns and payment, please refer to o... - Referral Terms and Conditions
Making Referrals Everyone who is a registered customer of Contacts America is eligible for the Referral Program. You become a referrer of Contacts America when you send your... - What if I have a problem with my shipment?
At Contacts America we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your eye doctor's prescription. Each pair will ar...
