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Frequently Asked Questions

  1. Does Contacts America charge a membership fee? Tax?
    Absolutely not! You don't need to join a "membership club" to do business with Contacts America! And because contact lenses are a prescription product, there is no sales tax. Order online or co...
  2. Does Contacts America carry all brands of contact lenses?
    We at Contacts America sell the brands and types worn by over 99% of all contact lens wearers. If you don't see the exact contact lens you wear, or are looking for, contact our Customer Se...
  3. What are my payment options?
    At Contacts America we accept payments by: Visa Master Card American Express Discover Card Money Order (mail orders) More about Pricing and Billing ...
  4. Will my optical insurance plan pay for the lenses?
    Every insurance plan is different. If your plan covers replacement contact lenses, please submit the paperwork (packing slip) you receive with your lenses along with your proof of purchase...
  5. Is it safe to use my credit card on line?
    Yes, it's extremely safe. Our e-commerce system uses SSL (Secure Sockets Layer) - the industry standard for encryption technology. It is used to create a secure transaction environment fo...
  6. Referral Terms and Conditions
    Making Referrals Everyone who is a registered customer of Contacts America is eligible for the Referral Program. You become a referrer of Contacts America when you send your...
  7. When will my credit card be charged?
    Your Credit Card will not be charged until the product is shipped. This means that although we will accept and verify your card number when you place an order, the charge will not be applied...
  8. How do I redeem a coupon?
    Contacts America coupons codes are unique sequences of letters and numbers that are entered during the Checkout Process. These codes allow our system to apply the appropriate discount to your order....