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Frequently Asked Questions
- Return Policy
Contacts America guarantees that you receive the exact contact lenses that
you specified in your order (and were confirmed by your eye care practioner).
All your lenses will arrive sealed ...
- Can I fax my order to Contacts America?
You absolutely can! Our fax number is 1-866-670-4464.
While we welcome your fax, since you are reading this online we encourage you to try to complete the order online. Our ecommerce platform ...
- How can I return or exchange a product?
At Contacts America we guarantee that you will receive the exact type and brand
of contact lenses specified in your order. Each lens will arrive sealed in the
manufacturer's sterile packag...
- How long until I receive my order?
Contacts America is able to stock most of the popular contact lens prescriptions, if your lens
falls into one of these than we will be able to process your order within a day of verifying
your...
- Terms & Conditions of Use
The use of this site is governed by the Terms and Conditions of Use set forth below
and elsewhere on the site as indicated. For terms governing shipping, returns and payment,
please refer to o...
- Customer Feedback
Contacts America strives to maintain the highest level of customer service by keeping careful track
of all of our customer's comments and concerns. Below is a sampling of what some of our
cus...
- What is the reminder email, and how do I edit it?
The Reminder email is a service Contacts America provides to all of its customers. Our system keeps
track of the lenses and quantities that you order, when our records show that your prescription...
- What are my Email Preferences?
Contacts America offers all of our customers the lowest prices on brand name contact lenses, but we also offer a range of customer service options to make your shopping experience as convenient as p...
