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Frequently Asked Questions
- Return Policy
Contacts America guarantees that you receive the exact contact lenses that
you specified in your order (and were confirmed by your eye care practioner).
All your lenses will arrive sealed ...
- Privacy Policy
Our store maintains a strong commitment to your privacy. Contacts America considers the responsible use
of personal information to be a critical element in enabling the Internet to reach its ...
- Best Price Guarantee
Contacts America is dedicated to offering you the best possible lenses on all the major
brands of contact lenses. We check the prices of all the major online contact lens retailers
on a da...
- How do I know if my prescription is valid?
The expiration date is written on the prescription itself.
If you do not have a copy of your prescription, it all depends upon your doctor and where you live.
State law establishes h...
- Terms & Conditions of Use
The use of this site is governed by the Terms and Conditions of Use set forth below
and elsewhere on the site as indicated. For terms governing shipping, returns and payment,
please refer to o...
- How can I return or exchange a product?
At Contacts America we guarantee that you will receive the exact type and brand
of contact lenses specified in your order. Each lens will arrive sealed in the
manufacturer's sterile packaging ...
- Referral Terms and Conditions
Making Referrals
Everyone who is a registered customer of Contacts America is eligible for the Referral Program.
You become a referrer of Contacts America when you send your...
- How long do prescriptions stay valid?
This depends upon your doctor and where you live.
State law establishes how often a doctor can require you to come in for an eye exam.
It generally varies from a minimum or one to two ...
- Customer Feedback
Contacts America strives to maintain the highest level of customer service by keeping careful track
of all of our customer's comments and concerns. Below is a sampling of what some of our
cus...
