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Frequently Asked Questions
- What information do I need to order contact lenses?
A contact lens prescription is made up of specific data which we require
to fill your order. All of this information is available on the packaging of
the contact lenses you are currently w...
- Does Contacts America charge a membership fee? Tax?
Absolutely not! You don't need to join a "membership club" to do business with Contacts America!
And because contact lenses are a prescription product, there is no sales tax. Order online or co...
- Best Price Guarantee
Contacts America is dedicated to offering you the best possible lenses on all the major
brands of contact lenses. We check the prices of all the major online contact lens retailers
on a da...
- Do your customer service representatives work on sales commission?
No, at Contacts America, we select our customer service professionals for their people skills,
not for their sales skills. "No Sales Commission" means no pressure when you
order your conta...
- What is a Referral Program?
Contacts America offers you a reward for every friend or colleague that you refer to our site.
In return for telling them about the advantages in ordering from Contacts America you will
re...
- Referral Terms and Conditions
Making Referrals
Everyone who is a registered customer of Contacts America is eligible for the Referral Program.
You become a referrer of Contacts America when you send your...
- Terms & Conditions of Use
The use of this site is governed by the Terms and Conditions of Use set forth below
and elsewhere on the site as indicated. For terms governing shipping, returns and payment,
please refer to o...
- Customer Feedback
Contacts America strives to maintain the highest level of customer service by keeping careful track
of all of our customer's comments and concerns. Below is a sampling of what some of our
cus...
- How do I read my prescription?
A contact lens prescription is made up of specific data which we require to fill your
order. All of this information is available on the packaging of the contact lenses you
are currently w...
