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Frequently Asked Questions
- What shipping options does Contacts America offer?
Contacts America offers a variety of shipping options to suit your needs in both speed and cost. Shipping Method Destination Delivery Time* Cost Standard Shipping U.S.A. 5 to 7 Busin... - How much will it cost to ship my order?
Contacts America offers a variety of shipping options to suit your needs in both speed and cost. Shipping Destination Shipping Method Shipping Time* Cost Unite... - Novelty Contacts
Novelty (Halloween, Special Effect, FX, Theatrical) Lens FAQ Click the + sign to expand the answer to the questions you would like answered. How soon should I place my order? I want to re... - How long until I receive my order?
Contacts America is able to stock most of the popular contact lens prescriptions, if your lens falls into one of these than we will be able to process your order within a day of verifying your prescr... - How can I return or exchange a product?
At Contacts America we guarantee that you will receive the exact type and brand of contact lenses specified in your order. Each lens will arrive sealed in the manufacturer's sterile packaging ... - Referral Terms and Conditions
Making Referrals Everyone who is a registered customer of Contacts America is eligible for the Referral Program. You become a referrer of Contacts America when you send your... - Customer Feedback
Contacts America strives to maintain the highest level of customer service by keeping careful track of all of our customer's comments and concerns. Below is a sampling of what some of our cus... - What does Availability mean?
Because of the volume we ship we are able to stock 90% of all popular contact lens prescriptions. If your lenses fall into these common parameters we will process your order the day we recei... - Can I have my order shipped outside the United States?
Yes. Contacts America ships orders world wide every day. Delivery times vary, but are usually at least 5 to 10 days after dispatch from our shipping facility. We recommend that all our customers chec...
