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Customer Feedback

Contacts America strives to maintain the highest level of customer service by keeping careful track of all of our customer's comments and concerns. Below is a sampling of what some of our customers have to say about Contacts America. If you would like to offer a comment or concern about Contacts America please contact our Customer Service Department.

Here is what some of our customers had to say:

Contacts America Customer Reviews and Feedback
Rating: 9.5/10 - 74 reviews
  • 04/26/2013
    Contacts America
    55
    GREAT SERVICE, GREAT PRICES
    Arturo - Florida (1st order)
  • 04/24/2013
    Contacts America
    55
    I absolutely love your site. Easy to navigate, in less than 3 days my prescription is checked & shipped. You guys make my life easier especially during allergy season when I need my contacts fast!
    Kendra - Connecticut (5th order)
  • 04/22/2013
    Contacts America
    55
    I think you do an outstanding job and I highly recommend you to anyone I can.
    Helen - Missouri (3rd order)
  • 04/19/2013
    Contacts America
    55
    Thank you for your promptness and accuracy of the order.
    Terry Ann - Illinois (6th order)
  • 04/16/2013
    Contacts America
    55
    I am pleased with your service
    Sharon - Virginia (3rd order)
  • 04/03/2013
    Contacts America
    55
    You have great prices!
    Monica - Florida (3rd order)
  • 04/01/2013
    Contacts America
    55
    i was very happy with the customer service i received when i called.
    Gary - Colorado (1st order)
  • 03/29/2013
    Contacts America
    55
    Love this service!!!
    Robin - Michigan (3rd order)
  • 03/27/2013
    Contacts America
    55
    Order process was very convenient and customer service and communication was excellent! Very easy experience! Great job!
    Kevin - Florida (1st order)
  • 03/14/2013
    Contacts America
    55
    Fast, easy, efficient.
    William - Virginia (1st order)
  • 03/09/2013
    Contacts America
    55
    GREAT JOB!!!
    Angelia - Mississippi (2nd order)
  • 03/05/2013
    Contacts America
    55
    Will definitely be a repeat customer!!! Thanks so much!
    Leslie - Connecticut (1st order)
  • 02/19/2013
    Contacts America
    55
    Your prices are amazing compared to what my doctor's office charges. Very happy I found your company!
    Julia - Nevada (2nd order)
  • 02/12/2013
    Contacts America
    55
    Wonderful experience!!!
    Robin - Michigan (3rd order)
  • 02/06/2013
    Contacts America
    55
    Thank you for the good and timely service. :-)
    Katrina - South Carolina (2nd order)
  • 02/05/2013
    Contacts America
    55
    Service was quick and easy.
    Maria Carmela - New Mexico (2nd order)
  • 01/30/2013
    Contacts America
    55
    You guys are great! Very happy with my service and prices are unbeatable! Keep up your great work!!
    Holly - North Carolina (5th order)
  • 01/22/2013
    Contacts America
    55
    great prices, excellent customer service.
    Asad - Texas (4th order)
  • 01/09/2013
    Contacts America
    55
    Beautiful colors, feel great , will keep ording from here.
    Tanis - Tennessee (6th order)
  • 01/02/2013
    Contacts America
    55
    Great service. I received very prompt answers to my questions. Your service representatives are quite nice and professional. I will use your service the next time I buy. Kind regards, James Rowland
    James - Oregon (2nd order)
  • 12/27/2012
    Contacts America
    55
    My business with you has been great over the years and will continue for years to come!
    Kenn - Virginia (8th order)
  • 12/18/2012
    Contacts America
    55
    I was very happy. Thanks.keep up the great service!
    Angelia - Mississippi (2nd order)
  • 12/12/2012
    Contacts America
    55
    This is the first time I ordered from the company. Very pleased with this transaction and the shipping was super fast. I will be ordering from you again in the future.
    Annamarie - New Jersey (1st order)
  • 12/09/2012
    Contacts America
    55
    I am very pleased with the product/shipping ...all as promised.
    Monica - New Jersey (3rd order)
  • 12/07/2012
    Contacts America
    55
    Great service all round - no complaints - will be back
    Jane - Connecticut (10th order)
  • 11/26/2012
    Contacts America
    55
    It was a pleasure ordering from your company.
    Rene - North Carolina (1st order)
  • 11/16/2012
    Contacts America
    55
    Dealing with your customer service on questions I had was a real joy!! They were polite, nice, friendly and very knowledgable.
    Patricia - Delaware (2nd order)
  • 11/06/2012
    Contacts America
    55
    very easy to do business with. Thanks!
    Colleen - Pennsylvania (1st order)
  • 11/06/2012
    Contacts America
    55
    Awesome service! Fast delivery (it probably would have arrived prior to expected but the storm shut things down for a few days). Really GREAT pricing!! Thanks!
    Abigail - Pennsylvania (1st order)
  • 10/31/2012
    Contacts America
    55
    Ordering process very easy and saved me a bunch of money on my 13-year-old daughter's contacts. Thanks!
    Lauriann - Florida (4th order)
  • 10/26/2012
    Contacts America
    55
    Thank you for good prices and fast delivery!
    Brittany - Texas (1st order)
  • 10/04/2012
    Contacts America
    55
    So convenient. Love your order form. A few clicks and it's done. Thanks very much!
    Patricia - Texas (3rd order)
  • 09/24/2012
    Contacts America
    55
    I have been a repeat customer for years. You always have the best prices than anyone else. Thank you.
    William - Virginia (10th order)
  • 09/17/2012
    Contacts America
    55
    I have already recommended you to my brother.
    Lisa - New York (2nd order)
  • 09/14/2012
    Contacts America
    55
    Amazing price through this online company comparing to 2 other major usa optical discount retailers! Thank you so much for having such a great price available.
    Sonja - North Carolina (1st order)
  • 09/07/2012
    Contacts America
    55
    I needed these fast, you got them to me fast!
    J Elizabeth - Ohio (3rd order)
  • 09/06/2012
    Contacts America
    55
    Great customer service.
    Jon - Colorado (3rd order)
  • 08/23/2012
    Contacts America
    55
    Great service thanks
    Mary Anna - California (12th order)
  • 08/03/2012
    Contacts America
    55
    I have never had a problem with my order and when I have had to talk to one of your represenatives they have always been pleasant.
    Teri - Wyoming (9th order)
  • 07/31/2012
    Contacts America
    55
    I thought you had great communication, updates as to what was going on with my order.
    Vickie - Minnesota (2nd order)
  • 07/18/2012
    Contacts America
    55
    I love your prices and service for the same great product. I have already recommended your site to a friend.
    Corliss - Virginia (3rd order)
  • 07/18/2012
    Contacts America
    55
    Easy to order, excellent communication and prompt handling of order. Thanks for having an exemplary organization. Will definitely order from your company again. Thanks!
    Linda - Georgia (2nd order)
  • 07/16/2012
    Contacts America
    55
    Everything went perfectly!
    Joshua - Nebraska (3rd order)
  • 07/12/2012
    Contacts America
    55
    I was very impressed with the quick service. My contacts arrived in pristine condition.
    Jean - Minnesota (4th order)
  • 07/09/2012
    Contacts America
    55
    Great Service everytime!
    Connie - Virginia (9th order)
  • 07/06/2012
    Contacts America
    55
    Thank you.
    Seiko - Texas (5th order)
  • 06/29/2012
    Contacts America
    55
    I did recommend this website to a friend that wears contacts everyday because of the low prices. I heard about the website from a coworker again because of the great prices! Thansk, Alex
    Alexandra - Arkansas (1st order)
  • 06/13/2012
    Contacts America
    55
    Excellent service. Good value for your money.
    Richard - Tennessee (2nd order)
  • 06/12/2012
    Contacts America
    55
    Thank you for providing such quick service to an APO address. I will definitely order from your site again and let my friends that need contacts know about the great service that you guys provide. Thanks for thinking of us working outside of the U.S!!
    Randy - AP (3rd order)
  • 06/07/2012
    Contacts America
    55
    I have never had a problem with the service or the contacts. I've always purchased them from here. I haven't worn them for a long time, but I wouldn't go anyplace else to purchase them. I was especially pleased that they made the contact for my new prescription.
    Barbara - Michigan (4th order)
  • 06/03/2012
    Contacts America
    55
    Once again I would like to commend your company for shipping to us serving overseas. So many sites do not ship to APO/FPO addresses and some that do have an outrageous fee attached to the shipping fee. Thanks for being there for us that live and serve outside of the U.S.!!!
    Randy - AP (3rd order)
  • 05/16/2012
    Contacts America
    55
    This is the 2nd time I have ordered contacts and Contacts America have better prices and prompt service. Very satisfied
    Joan - Michigan (5th order)
  • 05/10/2012
    Contacts America
    55
    Fantastic Customer Service. My doctor had written my prescription wrong and I entered my order off my prescription and only realized the error after I had submitted it. I called customer service and they canceled my order and then entered a new one over the phone for me. They were really helpful and very nice. I've already recommended you on Facebook to my friends.
    Karen - North Carolina (3rd order)
  • 05/08/2012
    Contacts America
    55
    I have recommended Contacts America to a coworker of mine and he is now a customer of yours! Took only 5 days to receive my order of contacts, thanks for the fast shipment! - Paul
    Paul - AE (19th order)
  • 04/29/2012
    Contacts America
    55
    I Have been getting contacts from you for years now and have been very satisfied with your service.
    Darlene - Florida (8th order)
  • 04/27/2012
    Contacts America
    55
    Thanks for be with order always and reminder, I am vey satisfied
    Alma N. - Virgin Islands (4th order)
  • 04/26/2012
    Contacts America
    55
    I was pleased with customer service. Whenever I had a question I got a quick response. It is a rare and wonderful thing...
    Eleanor - New Jersey (10th order)
  • 04/24/2012
    Contacts America
    55
    I have made referrals already!
    Jennie - Pennsylvania (2nd order)
  • 04/24/2012
    Contacts America
    55
    great price, good service
    Michael - California (1st order)
  • 04/11/2012
    Contacts America
    55
    Thank you for your prompt attention to my order.
    Carol - Iowa (4th order)
  • 04/11/2012
    Contacts America
    55
    Thanks You I will order from U again
    Jim - Arkansas (2nd order)
  • 04/03/2012
    Contacts America
    55
    Keep up the good work. Process was flawless and a pleasant surprise in these times in which customer service, more often than not, is a joke.
    David - Texas (4th order)
  • 03/30/2012
    Contacts America
    55
    I appreciate the great pricing and quick service!
    Susan - Massachusetts (3rd order)
  • 02/24/2012
    Contacts America
    55
    I appreciate the emails reminding me to reorder. When speaking to a represenative they have always been prompt and courteous in helping me. I like the pricing and the fast shipping and have never had a problem with the prescription.
    Teri - Wyoming (9th order)
  • 02/23/2012
    Contacts America
    55
    I am so glad I found your website. I'm paying so much less then when I purchase contacts from my optician!
    Dina - Wisconsin (3rd order)
  • 02/22/2012
    Contacts America
    55
    GREAT JOB - KEEP UP THE GOOD WORK! SO EASY TO ORDER, QUICK DELIVERY OF QUALITY PRODUCT.
    Dania - Virginia (5th order)
  • 02/14/2012
    Contacts America
    55
    Fast, easy. I'll order again. Thanks so much.
    Patricia - Texas (3rd order)
  • 02/13/2012
    Contacts America
    55
    Great job, great prices, great customer service. I will only order from your company in the future!
    Kelli - Ohio (2nd order)
  • 02/09/2012
    Contacts America
    55
    I first ordered the wrong strength, but I was thrilled with the young lady who took my call and helped me work out the problem. Very courteous, helpful and efficient. I will always recommend your business and continue my orders with you also.
    M. Kay - Pennsylvania (2nd order)
  • 02/08/2012
    Contacts America
    55
    Thank you so much! I'm very satisfied!
    Anh - South Carolina (3rd order)
  • 02/01/2012
    Contacts America
    55
    It was truly a pleasure to receive the contacts hassle free and so quickly. Thank you for such wonderful customer service and for the emails providing me with information as to when the order was shipped . I will gladly order from this company again and have already told all my friends about his company!!! Kudos!
    Josephine - New York (2nd order)
  • 01/26/2012
    Contacts America
    55
    I like dealing with you all because you all are very informative and I do get my contact when you say I will. Thanks
    Christie - Alabama (3rd order)
  • 01/23/2012
    Contacts America
    55
    Appreciated the "no frills" packaging in a plain cardboard box. Absolutely willing to go this route to save money. You guys are doing it right.
    Gavin - Colorado (1st order)
  • 03/22/2011
    Contacts America
    55
    I like the free contact case and magnet. :)
    Jung - Virginia (7th order)

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